All of our packages are sent via UPS courier company and have insurance.
Deliveries are not made on Saturdays, Sundays or on public holidays. A specific time slot cannot be specified with any of our delivery options.
WE ACCEPT ORDERS FROM AND DELIVER TO THE FOLLOWING COUNTRIES
Albania, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Israel, Italy, Japan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Mexico, Moldova, Monaco, Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Republic of Ireland, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States
DELIVERY CHARGES AND ESTIMATED DELIVERY TIMES
Delivery charges is reliant on delivery place and can be checked before adding product to the basket.
Estimated delivery times is reliant on product availability and order preparation.
You will be required to sign for your delivery. If we are unable to deliver, our carrier may return your parcel to its depot and leave a note explaining where your parcel is and how you can rearrange delivery or collect your parcel. If delivery is not rearranged or your parcel collected it will be returned to our warehouse. Please contact us at email@example.com to arrange redelivery in these circumstances. You may be responsible for additional delivery charges on any redelivery.
Delivery times are estimates only. We will try hard to meet our delivery times but are not responsible for any delayed or unsuccessful deliveries. Sometimes orders may take longer to fulfil and certain services may be removed during our seasonal sales, periods of promotional activity or due to circumstances beyond our control, such as adverse weather. If your delivery does not arrive when expected, please contact us on firstname.lastname@example.org.
All our products are sold on a delivery duty unpaid basis. If your delivery address is outside the European Union (EU) you may have to pay import duties and taxes which are levied once a shipment reaches your country. You are responsible for any such duties and taxes. Please check with your local customs or tax office for further details.
If you are resident in Poland you can choose our free Personal collection service, where you can opt to collect your item from our facility. During the checkout process simply select Personal collection. As soon as your item is in store we will send you an email confirming that it is ready for collection. In general, your item should be ready for collection within 3-5 working days from order confirmation.
We will hold your item in store for 7 days. If you have not collected the item within this time, and we have not heard from you, then it will be returned to our warehouse, and you will be refunded for the item. We will aim to refund you within 30 days of the item arriving at our warehouse. You can email us at email@example.com to tell us that you would like us to keep your item in store for a longer period, and we will keep the item at the applicable store for a further period.
When you come to collect your item please bring your order confirmation details.
If you have any questions about delivery, please contact us via firstname.lastname@example.org.